Understanding your tenant rights

At Midvale Housing Advocacy Service, we believe that a better understanding of your tenant rights is the first step to securing a safe and fair home. We pride ourselves on our adaptability and commitment to excellence, ensuring tenants in Torbay are well-informed and protected. Explore what we have to offer and how we can contribute to your success in navigating housing law.

Common tenant concerns & solutions

It all began with a simple idea fueled by a deep passion to protect tenants. At Midvale Housing Advocacy Service, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, addressing the most common housing problems or worries tenants in Torbay face, ensuring that everything we do reflects our commitment to excellence and upholding housing law.

What is landlord retaliation?

Absolutely. We advocate for tenants facing poor housing conditions. We will help you document issues, communicate with your landlord, and if necessary, guide you through the process of reporting conditions to the appropriate local authorities to ensure repairs are made and standards are met.

Landlord retaliation occurs when a landlord takes adverse action against a tenant for exercising a legal right, such as complaining about poor housing conditions or reporting issues to local authorities. This could include sudden rent increases, refusal to carry out repairs, or attempting to evict you without proper cause after you've raised a legitimate concern. Such actions are illegal and you have rights against them.

If you face landlord retaliation, Midvale Housing Advocacy Service will intervene on your behalf. We communicate directly with the landlord or their agents to inform them of your rights and the illegality of their actions. If communication doesn't resolve the issue, we assist with escalating the matter to local authorities or even the police if necessary, ensuring your protection under housing law.

What are my basic tenant rights in Torbay?

How does Midvale Housing help if my landlord retaliates?

In Torbay, tenants generally have the right to live in a safe and well maintained property, the right to quiet enjoyment, protection from unlawful eviction, and the right to proper notice periods for entry or rent changes. Understanding these fundamental rights is crucial for all tenants.

When should I contact Midvale Housing Advocacy Service?

You should contact us as soon as you experience poor housing conditions, landlord disputes, unlawful eviction attempts, or any situation where you feel your tenant rights are being ignored or violated. Early intervention often leads to quicker and more favourable resolutions.

Can Midvale Housing help with poor housing conditions?

What if my landlord tries to unlawfully evict me?

Unlawful eviction is a serious matter. Midvale Housing Advocacy Service can help you understand your rights, challenge an unlawful eviction notice, and communicate with your landlord or their agents. We can also assist you in seeking legal advice and reporting such actions to the police or relevant housing departments.

How do you work with local authorities and police?

When tenant rights are severely violated or ignored, we can assist you with escalating your case. This includes helping you prepare and submit complaints to local authorities (such as environmental health or housing standards teams) or the police, ensuring your concerns are heard by the necessary legal bodies.

No Midvale Housing Advocacy Service is a non profit volunteer lead community project.

Is there a cost for Midvale Housing Advocacy Service?

Empowering tenants in Torbay